Getting started
Create your account, verify your email, and explore the collection. Each product page will show its requirements before you buy.
THE NORVI HELP CENTER
A little help goes a long way.
Find your way from your first visit to your first activation.
Finding your key
Open My account → Keys & devices. Choose Reveal key for the product you purchased. Never share the key publicly.
Installing an agent
Download the correct version from My agents. Open the agent and enter the key for that product. Actual release files will be added before launch.
Device limits
The proposed starting allowance is one active device. Release an old device from Keys & devices before moving to a new one.
Payments and renewals
Your billing page keeps purchase records. Billing duration and renewal rules will be finalized before any real purchase is enabled.
Trouble activating?
Check that you selected the correct product and have an internet connection. An expired, revoked, or wrong-product key cannot activate the agent.
Still need a hand?
Your account keeps your support requests together.